12-09-2022 10:05 PM
No internet connection. All 4 mesh test good, have solid light blue lights. All worked good for the first few months, then a big storm came and system died. Have reset modem/router many times.
12-12-2022 01:34 PM
Hi navy95cpo7,
If you plug a device in via ethernet straight from your modem (before the router), does it receive a signal? For example, can you plug a laptop into the modem and see if it gets online? I would like to try and figure out if the issue is at the modem or behind it.
Thanks,
Jeff
12-15-2022 01:36 PM
Hi navy95cpo7,
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks,
Jeff
12-18-2022 03:55 PM
Hey navy95cpo7,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Abi