cancel
Showing results for 
Search instead for 
Did you mean: 

Port management not working

petesTesla
Community Member

Port management shows the port as open, but when i go to portchecker.co it say the port is closed. What's up? Thanks for any help on this.

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, petesTesla.

Sorry for the difficulty you're having with the port management process. That sounds confusing to deal with. Let's take a closer look and get this sorted out.

We have a help article on port management, but there are some different considerations based on whether or not you're using IPv4 or IPv6. Take a look here and make sure you're following the steps you need: https://bit.ly/2VFhZ5S.

If you're following those steps and are still running into the same issues, please let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, petesTesla.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread soon, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks