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Prioritize question

kokomayla
Community Member

<span;>Good day all,  it's really just a question I can't seem to find the answer for. We stream often from a phone or tablet, to our smart tv. We're having issues with the feed only when casting: the feed stalls, or the feed skips to try to catch up etc.  When watching on the phone/tablet, there are no issues everything runs perfect.  It's a sports app that I cannot get on my smart tv so I have to cast from a device to the tv in order to watch on the big screen. I want to prioritize a device in the hopes that this will help but not sure which one I would prioritize.. The device I'm casting from, or the device I'm casting to?  Casting devices are apple and receiving devices are android if that makes a difference. And its not just happening for the sports app, but that one is the most frustrating.  Suggestions greatly appreciated! 

3 ACCEPTED SOLUTIONS

EdwardT
Community Specialist
Community Specialist

Hi kokomayla,

 

Thanks for reaching out. Both devices are using internet when you cast something but if you have to prioritize a device, I would suggest prioritizing the device that you're casting to as it's the one that is streaming the content.

 

Let us know how it goes.

 

Thanks,

Edward

View solution in original post

Jeff
Community Specialist
Community Specialist

Hi, kokomayla.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

View solution in original post

Thanks for the suggestion!! It does seem to have fewer issues now that i set priority to the tv as soon as I start casting.. I was flipping back and forth before between the two before. If I have an issue again I'll know where to post for help! 

View solution in original post

4 REPLIES 4

EdwardT
Community Specialist
Community Specialist

Hi kokomayla,

 

Thanks for reaching out. Both devices are using internet when you cast something but if you have to prioritize a device, I would suggest prioritizing the device that you're casting to as it's the one that is streaming the content.

 

Let us know how it goes.

 

Thanks,

Edward

Thanks for the suggestion!! It does seem to have fewer issues now that i set priority to the tv as soon as I start casting.. I was flipping back and forth before between the two before. If I have an issue again I'll know where to post for help! 

Jeff
Community Specialist
Community Specialist

I'm happy to hear you got it sorte dout, kokomayla. I'll mark this one as resolved, but definitely feel free to open a new thread if you need any more help.

Thanks!

Jeff
Community Specialist
Community Specialist

Hi, kokomayla.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.