Problems connecting outdoor cameras to wi-fi point

[jdpmus]

I have a mesh network set up in my home, with one wi-fi point being installed in the garage.  I tested the system and all units (4) are getting a "great connection".  I have two outdoor security cameras that are frequently offline; they work without a problem some of the time and other times I get only a cached picture or nothing.  I've tried re-booting, re-setting, and several other solutions from the manufacturer (Wyze) but wonder if the wi-fi point is on a 5 or 6 ghz setting when the cameras need 2.4.

Any help or suggestions would be greatly appreciated.  Thanks in advance.

[olavrb]

Nest Wifi combines 2.4ghz, 5ghz and 6ghz into one single SSID, and it ain't norhing we consumers can do about it. More on that:

• https://support.google.com/googlenest/answer/6293481?hl=en

Some devices don't handle that well, even though it's a fairly common Wi-Fi feature to support.

Ask Wyze how well their devices handle this.

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Here are info on a potential workaround:

Buy a cheap access point or repurpose a wireless router, range extender or similar to broadcast a 2.4ghz only SSID with a different name than your Nest Wifi network name. Connect it by ethernet cable to the primary/main/master Nest Wifi unit preferably.
• Add more ethernet ports by using an unmanaged switch if need be ( https://support.google.com/googlenest/answer/6274262?hl=en ).

Avoid connecting it upstream from the primary/main/master Nest Wifi unit, else you might not be able to reach the device(s) in question from a device connected to your Nest Wifi network due to double NAT.

Make sure this additional Wi-Fi broadcasting device works as an access point only, else you might not be able to connect to the device(s) in question from a device connected to your Nest Wifi network, also due to double NAT.

More on double NAT:
• https://dongknows.com/double-nat-vs-single-nat/
• https://support.google.com/googlenest/answer/6277579?hl=en

[jdpmus]

I will try your solution, though I'm beginning to think that the issue is with the Nest Pro Wi-Fi network itself.  When I do a mesh test it says that the network is fine and that each wi-fi point is getting a "great connection".  However, when I look at the activity section of the Google Home app I get the message "weak network signal Nest Wi-Fi Pro".  The Nest router is plugged into the modem from my provider and sits next to it.

[MplsCustomer]

@jdpmusand @olavrb 

We have one network name (SSID) on our non-Google Nest Wi-Fi network for both 2.4 GHz and 5 GHz; going back 4 years now, we have no problems with our Google Nest cameras (old and new), Nest Hello doorbells, Nest Hubs, and Nest Minis.

As I read posts in this forum, I am struck by how many customers whose customers go offline seem to have mesh Wi-Fi networks. I have no special Wi-Fi knowledge; it's just an observation, one that could be misplaced.