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Remove Google wifi from home app

ridiculously
Community Member

I replaced my Google OnHub mesh network, but now I can't remove them from Google Home. And it keeps notifying me that I am disconnected from the internet. The accepted solution is to factory reset, but because it is no longer connected it has been trying to connect for over 30 minutes. 

 

Anyway, how do I remove my onhubs from home?

 

 

5 REPLIES 5

olavrb
Platinum Product Expert
Platinum Product Expert

In the Google Home app, go to the device in question, then settings (icon), then factory reset or delete?


I don't work for Google.

I tried this. Delete is not an option, but factory reset is. I selected factory reset but the circle timer just spins. I gave up after 30 minutes. 

ridiculously
Community Member

Recieved the preview of the new Home and the factory reset worked.

Jeff
Community Specialist
Community Specialist

Hey ridiculously,

 

It looks like you were able to get things figured out. I just wanted to check in and see if you needed anything else or to see if you had any other questions. If so, just let me know.

 

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff