Samsung smart switch

[Markpm91]

I keep getting an error telling me to disable Samsung smart switch in setting when trying to add an additional WiFi point to Google wifi. I don't have the smart switch app installed, so I'm confused why I'm getting this error. I have different to install this on a different phone but get the same error.

[Jeff]

Hey Markpm91,

Are you getting this error within the Google Home app, or are you seeing it as a general Android notification? Have you added the smart switch as a device in the Home app?

Thanks,
Jeff

[AbigailF]

Hi folks,

@Markpm91, checking back in should you still have some questions here. Let us know by replying to this thread. 
Thanks for lending a hand, @Jeff.

Best, 
Abi
 

[Markpm91]

Hi All, I'm getting this within Google home and have no other devices added. 

[AbigailF]

Hello Markpm91,

Thanks for the update. Give these steps a try:

Turn on your Wi-Fi and mobile data on your Samsung phone.
Go to your phone’s settings then tap the Wi-Fi menu.
Press the MENU key then Select the Advanced item.
Uncheck the Auto network switch option to disable.
After that, try setting up your Google Wifi point using your Google Home app again.

Let us know how it goes.
 

Regards,

Abi

[Jhonleanmel]

Hey folks, 

We appreciate your help here, AbigailF.
Markpm91, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[AbigailF]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Cheers,
Abi