Slow waypoint on mesh

[Antone74]

I’ve read through a lot of posts on this subject but haven’t seen a real good answer. I have 880+ Mbps at the router. One waypoint, which is less than 30 feet away with no obstructions, has a speed of 117 Mbps. The other, one room away, is at 183 Mbps. How can this be remedied?  I have devices for work and need the apples I pay for 

[olavrb]

What exact units do you have?

• https://support.google.com/googlenest/answer/6280668?hl=en

I have 2x Nest Wifi router in wireless mesh and get about 600/600mbps at the 2nd one.

Some things to try:

• Make sure modem is in bridge/bypass mode, to avoid double NAT.
• Disable all "preferred activities" ( https://support.google.com/googlenest/answer/9541371?hl=en ).

Too many units on too tight space hurts performance due to interference. See:

• https://support.google.com/googlenest/answer/7182840?hl=en
• https://support.google.com/googlenest/answer/7183150?hl=en

If ethernet cable between Nest Wifi units is possible, that would give even better performance. This is known as "wired backhaul". Diagram on how:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Ethernet-backhaul/m-p/284073/highlight/true#M31892

More info:

• https://support.google.com/googlenest/answer/7215624?hl=en

Ethernet can also travel over coax (MoCA) and power line.

[Antone74]

I have the Neat Wi-Fi (not Pro). I have nothing enabled under priorities and my setup is from my modem direct to the router. Nothing else connected to the modem. 

[Jeff]

Hey Antone74,

Can you run a mesh test and let me know what the connection strength reads on each point? I know your placement sounds within recommended placement, but I would like to rule out any troubles getting a good signal between your router and points. Let me know what those results end up saying.

Thanks,
Jeff

[Antone74]

I have great connections to both points. no obstructions either

[Antone74]

I have great connections to both points and no obstacles 

[AbigailF]

Hello Antone74,

Apologies for the late reply. Could you try olavrb's suggestion regarding using Ethernet cable for your Google Wifi points and check if there will be any difference? We'll wait for your update.

Regards,
Abi

[Antone74]

I am using Ethernet cable already 

[AbigailF]

Hey again Antone74,

Thanks for the update. Are you using a CAT5e or CAT6 Ethernet cable?

Best,
Abi

[Antone74]

Cat6 

[AbigailF]

Hi Antone74,

Thanks for the reply. Give these steps a try:

• If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
• Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
• Remove any special characters in your network name and password.
• Turn off IPv6.
• Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
• Unplug the power from your Google Wifi devices for 2 minutes.
• If the issue persists, try factory resetting your network. Take note that this will delete all network data.

Let us know how it goes.

Cheers,
Abi

[AbigailF]

Hey Antone74,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Thanks,
Abi

[Antone74]

Did all the steps and absolutely no change. Still only getting around 150 at the points. 

[AbigailF]

Hi Antone74,

I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Regards,
Abi

[Antone74]

Form completed and sent

[LovelyM]

Hey Antone74,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.

Many thanks,
Lovely