My wifi speed has been very slow and inconsistent for the last week. I've restarted and reset my network, and the issue is still occurring. My wifi is pretty much unusable, is anyone else experiencing this issue? I've tried everything, and nothing has resolved this issue.
Hi Jeff, thanks for reaching out. I have not seen any improvements in my Wi-Fi speeds, sporadically and intimately without any cause. My Wi-Fi speeds will just drop to really slow speeds without an explanations. I've tried all the steps that customer care suggested and I have not seen any improvements.
I'm typing this message at 11:09 p.m. East Coast times and these are my current Wi-Fi speeds. I subscribe to gigabit service. I'm standing 3 ft for my router and these are my speeds. https://photos.app.goo.gl/gUTURmP7gxSPCZuE9
As an update for you, I wanted to let you know that we have a firmware update coming out now. Some people may have already received the update, but most will see it coming still. Everyone will have it before the end of April. If you receive that update and don't see an improvement in your issues here, please let me know and we can keep looking into things.