Unable to Setup Reserved IP addresses with Google WiFi system

[abellaj]

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Original Poster:John Will 1662

I have the original Google WiFi system with four nodes.  I want to lock an IP address to a device, however, the Google WiFi App doesn't accept it.  The + sign does nothing, no response at all.  The replacement for the Google WiFi App, Google Home doesn't even offer this option for the Google WiFi, very disappointing!  How do I get this feature working?

[abellaj]

Hello John Will 1662,

Instead of hitting "Next", can you try hitting the little "disk" icon in the upper right corner? On my iPhone, things look a little different, but I don't have a "next" button on the keyboard, and there's a "save" button in the upper right where you appear to have an icon that looks like a disk. I just went through this process and successfully created a new DHCP reservation, but it did require hitting "save".

From: MichaelP

(Gold Product Expert)

[Hilary]

Hey there: 

Just wanted to jump in here to check to make sure that you saw the response from Michael. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day! 

Hilary

[Hilary]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread.

If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary