Have you tried to restart the network from the Google Home app, then turn off UPnP when it gets back online?
Tried the Google Home app from a different iOS, iPadOS or Android device?
Else factory reset and set up from scratch (reuse Wi-Fi SSID and password) will probably do it.
I've escalated the thread in hope of Google reps providing a less extreme workaround than factory reset.
Hi Olavrb, thanks for responding.
I just tried restarting the network and it didn't work.
Unfortunately, I don't have another device I can try with the Google Home app. I'm currently using a Galaxy S21 Ultra.
I don't want to factory reset for the time being. The thought is not very appealing as there are so many things to reconfigure but in the end it may be my only option.
I appreciate you escalating this. If you hear back, can you please let me know?
My apologies for the late reply. I'm sorry to hear that you're still having an issue with your Nest Wifi Pro. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?