09-15-2023 06:43 AM
I have seen multiple threads on this and have worked with Google support on and off for over 18 months. I have two homes with the mesh network and in both places have ISP service of over 600Mbps. After countless tries resets and working with tech support the best I can get from the mesh is 10-20 MBps. I have tried every one of the suggestions sent the logs to google had them trouble shoot. I would also add, when I connect to Xfinity (which is what they gave me and the nest is hard wired to) I get over 350Mbps. even in areas of the house where reception is poor. So it is not the floors ceilings or microwaves. I would suggest anyone be very cautious and stay away or at least check. Seems like only option is sell on Bay and look for an alternative solution
09-16-2023 12:22 AM - edited 09-16-2023 12:35 AM
Try putting the ISP equipment in bridge mode / bypass mode / passthrough mode to avoid double NAT, which can cause strange problems and performance degradation.
I'd also try to disable all preferred activities:
Don't have more Nest Wifi units than you need. More isn't neccessarily better, any additional Nest Wifi unit introduces increased overhead (traffic going between the Nest Wifi units making up the mesh network) and wireless interference. Fewer, placed correctly, is better than many.
If you are using a wireless backhaul, as in the primary Nest Wifi unit being the only one connected to ethernet, it's best to place it centrally in your setup for best performance and reliability.
If you are using a wired backhaul, as in ethernet cables going to all Nest Wifi units, make sure the switch(es) you use doesn't have loop detection/prevention like STP (spanning tree protocol).
Wired backhaul should ideally look like this:
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If none of this helps maybe it's time to try a different home Wi-Fi solution.