I got an email from # saying my router has an issue and can be replaced for free.
It is great that Google noticed this issue and tried to fix it, but the problem is the link to "this form" doesn't work, it only opens the nest support homepage. so I cannot request the replacement
Hey thanks for the super helpful reply. I'm not sure how I missed that thread. I haven't quite mastered the search function on here. I think I'll pass with him this time around. If i want any further guideline we will contact you here https://www.googlenestcommunity.com/t5/Nest-teatime-Wifi/Wifi/td-p/170107