11-16-2023 07:49 PM
I currently have the Xfinity XFi gateway and google mesh Wi-Fi. Xfinity Wi-Fi no longer pops up only google Wi-Fi. Is that supposed to happen. How do I maximize range while keeping networks separate?
11-27-2023 11:56 AM
Hi GabrielP,
That certainly isn’t the experience we want you to have, and we apologize for the delay. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? What device are you using to set up your network (iOS or Android)? Do you have the Internet on your modem?
You can do a sequential reboot of your entire network and see if that helps, or please perform a 2-minute power cycle on your entire network to re-establish the connection on your connected devices. Here's how:
Also, you can give these steps a try:
You may skip any step that you’ve done already.
Let us know how it goes.
Best,
Dan