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Nest Wifi

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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

2 Nest Wi Fi Pros can’t print

I have 2 Nest Wi Fi Pros, one connected to my PC, the other acting as a network extender upstairs. All my iOS devices upstairs cannot see any printers yet the PC has no problem. I suspect it’s because the wi fi pro downstairs connected to the PC is t...

NiteEye by • Community Member
  • 715 Views
  • 3 replies
  • 0 kudos

Google Wifi Internet Speeds Slow Until I Run a Speed Test

Hi,I have Google Wifi Gen 1 and pretty much every day the internet speeds drop to 1 mbps download and return to normal speeds once I run a speed test in the Google Home app. Sometimes this happens multiple times a day, and running a speed test always...

radiorpl by • Community Member
  • 955 Views
  • 5 replies
  • 3 kudos

Devices kicked off wi-fi and Connection Failed

Bought a Google Nest Wifi Pro with a total of 3 wifi points. The mesh always reports "excellent." All wired connections are stable. Multiple phones (Android and iOS) and laptops in the home get kicked off wifi and cannot immediately reconnect. Receiv...

Kkmka by • Community Member
  • 722 Views
  • 5 replies
  • 0 kudos

Google Home App Reporting Huge Data Usage on WiFi

Using Google Home app on iOS. Going to WiFi then Devices, the values of Total traffic reported for the different devices are extremely high.The app is reporting 1.5 TB on a laptop and 650GB on an iPhone, in one day! This is absolutely inaccurate.The ...

Unable to change Google Wifi LAN IP

My internal lan, on the isp router is based on 10.0.0.x ( I set it that way several years ago). And it has worked well since then, for either DHCP obtained IPs or static IPs on my home devices.It serves DHCP from 10.0.0.201 to 250.I also have one acc...

Cparias by • Community Member
  • 3532 Views
  • 10 replies
  • 2 kudos

Help filing a warranty claim for google wifi

Hello, I bought the three pack google Wi-Fi from Target in December and two of the three are no longer working. They are still under warranty and I’m looking to get the two replaced. Can someone help me get this started? Thanks

jybell110 by • Community Member
  • 774 Views
  • 5 replies
  • 0 kudos

Google Wifi LAN port drops to 100 mbps

Hello allI have the problem, that my wired Ethernet speed drop to 100 mbps with using Google Wifi on my network.My set up:1000/100 mbps ISP Modem/Router -> 1 port connected to Internet (WAN) on Puck 1 -> Ethernet (LAN) connected -> Unmanaged Gbit Swi...

Bierwurst by • Community Member
  • 3536 Views
  • 18 replies
  • 0 kudos

Hoping for follow up

Hi -I had a support issue. I filled out a form. I was told that someone would contact me, but I never did hear from anyone on the support team.Can I get some help?

JT7 by • Community Member
  • 1460 Views
  • 11 replies
  • 0 kudos

No Internet Connection

Any help is appreciated. I have reset, rebooted, restarted my modem and router multiple times and keep getting the same result, no internet connection. I followed the instructions on the Google home app verbatim. Still got the same result. Is it poss...

jimanoon by • Community Member
  • 574 Views
  • 4 replies
  • 0 kudos
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