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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 8826 Views
  • 0 replies
  • 7 kudos

Connecting Hue Bridge through Google Wifi device

Hi I have a Google Wifi (Gen 1) in a modem/router connection. I have Philips Hue Bridge which I connected to this Google Wifi through ethernet, and the Hue light ups says there is a network and internet connection. Yet when I try to discover it, it i...

ro3743 by • Community Member
  • 3396 Views
  • 6 replies
  • 0 kudos

Is it possible to get Google WIFI working with BT Smart Hub 2

I have just had Full Fibre installed with BT, and been given a Smart Hub 2 along with it. Is there any way to get my Google WIFI working with the Smart Hub 2 (even with a bit of extra equipment)? I think I know I can connect the Google WIFI direct to...

psmith75 by • Community Member
  • 939 Views
  • 4 replies
  • 1 kudos

Does Google Mesh support IPoE and DHCP

Currently have Fibrenest Wi-Fi and router which has a really weak signal. Been recommended buying a Google Mesh 2 pack. Fibrenest has stated that any router I buy must " Ensure that the router is IPoE and can connect to DHCP". What do these mean and ...

Devices connected to my wifi

The list of devices connected to my wifi is long, how can I delete them? Everyone that has ever connected to my wifi is listed!

Resolved! Wifi Keeps disconnecting

I have the nest Wi-Fi as my router, as well as 2 nest Wi-Fi points and 1 of the old google points.It seems that a few times a day everyday, my Mac laptop loses connection and and can’t connect for about 5-10 minutes. I have a brand new computer and m...

Evanhunter by • Community Member
  • 32419 Views
  • 28 replies
  • 5 kudos

Nest Router unable to obtain IP address from Modem

I am having the EXACT same problem as V0tron in this thread:My Google Nest worked fine for a over year but I’ve recently had issues with my internet. Thinking it was my ISP, I had a technician come out and checked everything. He replaced a filter. I ...

blemoine by • Community Member
  • 835 Views
  • 4 replies
  • 0 kudos

Setting up 2.4GHz IoT Devices on Google Nest Wifi - December 2022

Hi All,I'm writing this post for those who have been also struggling to connect their 2.4GHz IoT devices (lighbulbs, plugs, doorbells etc) to their Google Nest Wifi Router (December 2022). In this post I will address some of the myths discussed in ot...

jamieshek by • Community Member
  • 4057 Views
  • 4 replies
  • 6 kudos
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