In the last few days, one by one my access points have started flashing
an orange light. Home app says my network is online but one or more
access points are offline. I've reset (and factory reset one of them
multiple times) all of them, including th...
When I first set up Google Wifi (the original), I needed two additional
pods to get from my router to my office.I occasionally have slow WiFi.
Now WiFi speeds up if I take the additional two pods offline.How can
this be????And the problem is I have w...
I have connected a WD NAS to my Google Mesh Wifi system (3 pucks, has
been working very well for a couple of years). The NAS seems to work
well and has shown that it is capable of high transfer rates. The
problem is that it just stops communicating i...
unable to get past 1st step. Currently have Nighthawk router that isn't
doing the job and purchased new Google mesh router to see if it will
work. Tried to connect Google earlier but it asked for a password to
microsoft or something that I didn't hav...
I've been trying to collect my support case numbers for an ongoing issue
(Nest Wifi devices fail almost daily for 2+ years now), & Google refuses
to give me any case numbers even though I have proven my identity and
relation to my own account. Is any...
Our Nest Wifi stopped working so we're trying to start again. It has a
blinking white light and the Google Home app says it is offline. The
device appears as "setup2248.ytd" in our networks but strangely, several
of our devices are able to connect to...
Hi, I was having a problem with one of the nest points which was unable
to join the network even after factroy reset a few times. Read online
resetting the router should fix it, it did the factory reset on the
router unit but now it fails to create a...
I've been dealing with connectivity issues since 9am this morning
(Singapore Time Zone) where the router and mesh disconnect randomly.
Series of events:1. 09:15am notification in Google Home app that Mesh
has gone offline.2. 09:20am attempted to rest...
About 30 minutes ago I lost "connection" notification on my Google Nest
Router and Points.They are functioning fine and I can connect to the
wifi network on PC, iOS and Android.However they all indicate in the
HOME App (iOS and Android) that there is...