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Here are some steps I recommend to resolve issues during the setup of Nest Wifi Pro, Nest Wifi, or Google Wifi.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless r...
My network is working fine, but when I try to add another point, by plugging it to the power, it doesn't have any connection and the app isn't able to detect it as a "device nearby". I have 3 nests, and had them for around 6 years. I bought them toge...
Hi there.I’m using nest WiFi at home with one nest router and two nest points. My Google home app showing zero traffic on all devices while devices in use recently. It was working previously and showing WiFi traffic on different devices. I tried to p...
I have 1st gen Google Wi-Fi. It’s working properly but I am unable to manage it on the new app. I did migrate it from the old Google Wi-Fi app to the new home app but I’m certain some update has caused this issue. I don’t even see the Wi-Fi in the ho...
How do I change the access point that a device is connected to?I just added a new device in the basement and instead of reporting to the basement access point, it is reporting to one in the bedroom on the second floor.
Since installing Nest mesh WiFi all devices are blocking content. I have disabled filters on each device. Is there a way to fix at the router?
A few months back I bought a google mesh wifi route and a few points. I was hoping to get my internet to reach areas of my house that were spotty on just my xfinity wifi. I finally hooked up the router and points to my xfinity router and put the xfin...
Every time I try to test the mesh connection on my new router and Wi-Fi point it fails. I’ve disconnected everything a couple of times as instructed on previous threads but this has not helped. Any suggestions? Thank you so much!
Like others, i need to force a 2.4 ghz connection to set up a smart device. I created a guest network as i read in another message from @Jeff that this would be 2.4ghz only, but my phone is connecting to the guest network with 5ghz so that workaround...
How do I erase my profile so we can set up with wife's information?
Nest Wifi support examines the gateway IP address ("gatewayIpAddress" from testwifi.here/api/v1/status) to determine if the connection uses a VLAN. The gateway IP can't actually tell you that information, but it's what Nest support does. If the gatew...