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Nest Wifi

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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Connecting Google WIFI to an Arris SVG2482 in bridge mode

The three pack Google WIFI works well but the 1GB internet becomes 30MB at the desktop. I've been told that putting the Arris router on bridge mode would help. I tried it. The only setting I changed in the router was Enable- Bridge Mode. I reset all ...

Mario37 by • Community Member
  • 1253 Views
  • 4 replies
  • 0 kudos

Ethernet cable not "accepted?

Hi, i try to set up my google nest router - if i plug in my Ethernet cable it says "An Ethernet cable does not seem to be plugged into the WAN port properly. Please check it and try again" . i reconnected my old modem with the same cable and it works...

Corinna by • Community Member
  • 745 Views
  • 4 replies
  • 0 kudos

Google Home App Will Not Load

Hello,I am trying to load the Google Home app on my phone to manage my Google WiFi. No matter what I do, the app will not load properly. On the main screen, it always says, "Oops, we're having trouble loading this screen. Please ensure you are connec...

TomP by • Community Member
  • 3337 Views
  • 4 replies
  • 0 kudos

Google nest won't connect to my telstra modem - Australia

Once I am in the Google Home app it:Finds the deviceAsks me to set upLet's me scan the QR codeDoes not connect - message comes up saying Connection failed.I have turned off the modem plus nest and turned back on after waiting.

sallmash by • Community Member
  • 1488 Views
  • 1 replies
  • 0 kudos

device camera off line

our 2 Nest battery cameras work for a while then show "device off line", again. I worked with google support person earlier today who finally got one camera working. The second showed defective and is to be returned. Both have >85% battery.Now the on...

Navasana by • Community Member
  • 757 Views
  • 4 replies
  • 0 kudos

Stop illegal downloads (copyright content) on Google WiFi

Hello All. I donated a Google Wifi system to a local veterans home apartment complex and found out that a resident user was downloading movies and music using some sort of file sharing P2P application. The manager is contemplating the removal of the ...

dejay11 by • Community Member
  • 2267 Views
  • 10 replies
  • 1 kudos

Nest Router LAN port not working

Has anyone else had issues with the LAN port on their Nest Wifi Router?My current setup is cable modem > Nest Router WAN, Nest Router LAN > unmanaged switch but the router is not feeding the switch a signal. Wifi is now working fine but I’d like to u...

kmmccorm by • Community Member
  • 790 Views
  • 5 replies
  • 0 kudos
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