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Nest Wifi

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Adding a Wifi point to your mesh network Read more

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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 8759 Views
  • 0 replies
  • 7 kudos

Google mini nest

I am unable to connect my wifi to google nest. I have tried resetting the Google mini nest and also my wifi router still it's unable to detect my wifi.

Separate 2.4 GHz and 5 GHz bands on Nest WiFi

Do you intend to separate these frequencies in future? It is frustrating when one tries to connect devices that require 2.4GHz only. TP-Link has "Smart Collect" which can be turned on and off to provide two separate WiFi SIDs. It would have been grea...

Bill1 by • Community Member
  • 2751 Views
  • 3 replies
  • 2 kudos

Resolved! Device not always connecting to strongest wifi

I have noticed that my device (e.g. iPhone) does not always automatically connect to the nearest (and usually the best) WiFi point.Often, when moving around in my house, my phone continues connected to the original WiFi point it was connected to, eve...

sjinsi by • Community Member
  • 51985 Views
  • 10 replies
  • 0 kudos

Google Mesh

Our power was knocked out for a few hours and I can't get the mesh system to reconnect. The power has gone out before, but I've never had this problem.

mediaman by • Community Member
  • 918 Views
  • 3 replies
  • 0 kudos

Resolved! Family wifi password protection

Hello. I have Family Wifi enabled on my network with a schedule to pause the kids’ activity from the evening until the morning. The issue is that they can easily unpause their device using their Home app. Can I password protect Family Wifi or stop th...

iOS app doesn't show router/access point names correctly

This issue was noted some time ago and then the thread closed. It still isn’t fixed. Can you provide and ETA on resolution?https://support.google.com/googlenest/thread/117069068/ios-app-doesn-t-show-router-access-point-names-correctly?hl=en&msgid=117...

Apburke by • Community Member
  • 7660 Views
  • 34 replies
  • 3 kudos

Unable to edit groups

When attempting to add or change devices in a group, as I scroll through the list of devices, devices “uncheck” as they move off the screen and I can not update groups. This may be a symptom of my child leveraging a tool to change their MAC address o...

sblenkhorn by • Community Member
  • 1172 Views
  • 3 replies
  • 0 kudos

Can not setup mesh wifi in Google Home app

I have the package with 3 Google wifi points. I can setup 1 point as router successfully. It turned to solid white light. But when I added the other 2 points to the mesh network, I encounted too much failure situation. .e.g "Problem for connecting", ...

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