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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 10502 Views
  • 0 replies
  • 7 kudos

Resolved! Unnamed Offline devices on Nest WiFi

There are tons of unnamed offline devices on my Google WiFi device list. There were multiple threads on this in the old community but were locked without resolution. What are these devices, where did they come from and why cant they be removed? Is my...

ScottG_TC by • Community Member
  • 81747 Views
  • 226 replies
  • 24 kudos

Resolved! Replacing Google WiFi Router with nest Wi-Fi router

So, how to I upgrade my Google Wi-Fi router to the New Nest one and:1. Not have to re-login on all my devices, and2. Use my original Google Wi-Fi router as a Wi-Fi point now?

john21mart by • Community Member
  • 17352 Views
  • 6 replies
  • 1 kudos

Nest Wifi point won't join existing Google Wifi network

I purchased a new Nest Wifi point to join my existing Google Wifi network but after going through all the setup steps it fails at the "Adding to your network" step.The Nest Wifi point was purchased through the Irish Google online store. The existing ...

robdonn by • Community Member
  • 1036 Views
  • 3 replies
  • 0 kudos

Google WIFI - Connection Failed

I have five Google and Nest WIFI devices. My main HUB stopped working so I factory reset the devices and reinstalled.Three of the WIFI devices connected fine but two of them won't connect.They are both model AC-1304.I can see them both in the Google ...

Cassinoz by • Community Member
  • 2636 Views
  • 3 replies
  • 1 kudos

Google WiFi no connection

I’ve followed all the instructions and advice but there is still no connection. I turned off WiFi on the Verizon router and set it as a DMZ. I’ve reset it 5 times. About to give up and return the Google WiFi 3-pack. Any ideas?

PhilM by • Community Member
  • 14457 Views
  • 5 replies
  • 4 kudos

Can I use Ethernet over power to connect all my google WiFi points?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster:John Sheehan 94...

abellaj by • Community Specialist
  • 2459 Views
  • 1 replies
  • 0 kudos

Can I use a hotspot as my internet connection?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster:Carol Holden I ...

abellaj by • Community Specialist
  • 1163 Views
  • 3 replies
  • 0 kudos

Why is Google WiFi cutting my download speed in half?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster:CorbettDJ I hav...

abellaj by • Community Specialist
  • 1330 Views
  • 4 replies
  • 0 kudos

What do I do if my Google Nest keeps saying connection failed?

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster:Daniel Cardona ...

abellaj by • Community Specialist
  • 911 Views
  • 3 replies
  • 0 kudos
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