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google mesh ac-1304 Device, problem with minecraft

DigitalGarbage
Community Member

I run a pretty vanilla google mesh ac-1304, and when i try to connect to minecraft via the oem minecraft launcher, i get the following error.

 

"oh no! something went wrong, and we couldnt connect to the minecraft services.

 

The log from minecraft shows the following,  HOWEVER, if i bypass the google wifi ac-1304 and connect directly to my cable modem, it connects to these services just fine.   I have recently gone the distance of doing an entire factory reset of the google wifi/mesh system and it still does the exact same thing.  Upnp is enabled, and im a 20 year IT vet who knows networking back and fourth, however im not seeing any settings on the app that would directly correlate to any access problems, and "family wifi" and safe search is disabled.

 

at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.createUserApiService(YggdrasilAuthenticationService.java:153) ~[authlib-3.3.39.jar:?]
at dyr.a(SourceFile:680) [1.18.2.jar:?]
at dyr.<init>(SourceFile:424) [1.18.2.jar:?]
at net.minecraft.client.main.Main.main(SourceFile:197) [1.18.2.jar:?]
Caused by: com.mojang.authlib.exceptions.MinecraftClientException: Failed to read value <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>403 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: QDAYPrD1tor9uRYqPJ2ozgo8gTA5OjVq9PyH4Q81mSpjdTJRYRgomw==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>

 

again, this works flawlessly once i bypass the google wifi device and not use its wired ethernet connection, but as soon as i do, it blocks this "service" its trying to authenticate to.   im not running a server, im not having port forwarding issues, im simply launching the "%drive%:\Minecraft Launcher\MinecraftLauncher.exe" and trying to login.

 

 

6 REPLIES 6

Jeff
Community Specialist
Community Specialist

Hey, DigitalGarbage.

Sorry about the issues you're having with your network setup. It sounds really frustrating to deal with. I do have a couple of things to look at for you.

  • Are you using the default DNS settings, or have you changed those?
  • Do you have IPv6 enabled? If so, try disabling it and see how it changes things.

Give those two things a look and let me know if they are factors in play here. If you are still having troubles after checking these out, let me know. I look forward to hearing back.

Thanks.

Default DNS is being used, ipv6 is off.

 

nothing has changed, however if i connect it direct to my cable modem (skipping the wifi unit) it works... obviously theres something in the unit causing this.

 

log from the launcher below.

 

20:02:54] [main/WARN]: Failed to add PDH Counter: \Paging File(_Total)\% Usage, Error code: 0xC0000BB8
[20:02:54] [main/WARN]: Failed to add counter for PDH counter: \Paging File(_Total)\% Usage
[20:02:54] [main/WARN]: Disabling further attempts to query Paging File.
[20:03:00] [main/WARN]: COM exception: Invalid Query: SELECT PERCENTUSAGE FROM Win32_PerfRawData_PerfOS_PagingFile
[20:03:04] [Render thread/INFO]: Environment: authHost='https://authserver.mojang.com', accountsHost='https://api.mojang.com', sessionHost='https://sessionserver.mojang.com', servicesHost='https://api.minecraftservices.com', name='PROD'
[20:03:05] [Render thread/ERROR]: Failed to verify authentication
com.mojang.authlib.exceptions.AuthenticationException: com.mojang.authlib.exceptions.MinecraftClientException: Failed to read value <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>403 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: QDAYPrD1tor9uRYqPJ2ozgo8gTA5OjVq9PyH4Q81mSpjdTJRYRgomw==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>
at com.mojang.authlib.exceptions.MinecraftClientException.toAuthenticationException(MinecraftClientException.java:28) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:136) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.<init>(YggdrasilUserApiService.java:44) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.createUserApiService(YggdrasilAuthenticationService.java:153) ~[authlib-3.3.39.jar:?]
at dyr.a(SourceFile:680) [1.18.2.jar:?]
at dyr.<init>(SourceFile:424) [1.18.2.jar:?]
at net.minecraft.client.main.Main.main(SourceFile:197) [1.18.2.jar:?]
Caused by: com.mojang.authlib.exceptions.MinecraftClientException: Failed to read value <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>403 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">

Request blocked.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: QDAYPrD1tor9uRYqPJ2ozgo8gTA5OjVq9PyH4Q81mSpjdTJRYRgomw==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>
at com.mojang.authlib.minecraft.client.ObjectMapper.readValue(ObjectMapper.java:24) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.readInputStream(MinecraftClient.java:77) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.get(MinecraftClient.java:48) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:113) ~[authlib-3.3.39.jar:?]
... 5 more
Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:226) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:963) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:928) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:877) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:848) ~[gson-2.8.9.jar:?]
at com.mojang.authlib.minecraft.client.ObjectMapper.readValue(ObjectMapper.java:22) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.readInputStream(MinecraftClient.java:77) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.get(MinecraftClient.java:48) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:113) ~[authlib-3.3.39.jar:?]
... 5 more
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:384) ~[gson-2.8.9.jar:?]
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:215) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:963) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:928) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:877) ~[gson-2.8.9.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:848) ~[gson-2.8.9.jar:?]
at com.mojang.authlib.minecraft.client.ObjectMapper.readValue(ObjectMapper.java:22) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.readInputStream(MinecraftClient.java:77) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.minecraft.client.MinecraftClient.get(MinecraftClient.java:48) ~[authlib-3.3.39.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserApiService.fetchProperties(YggdrasilUserApiService.java:113) ~[authlib-3.3.39.jar:?]
... 5 more
[20:03:05] [Render thread/INFO]: Setting user: ash_was_eaten
[20:03:05] [Render thread/INFO]: Backend library: LWJGL version 3.2.2 build 10
[20:03:09] [Render thread/INFO]: Narrator library for x64 successfully loaded
[20:03:10] [Render thread/INFO]: Reloading ResourceManager: Default
[20:03:16] [Render thread/INFO]: OpenAL initialized on device OpenAL Soft on HT-RC560 (NVIDIA High Definition Audio)
[20:03:16] [Render thread/INFO]: Sound engine started
[20:03:16] [Render thread/INFO]: Created: 1024x1024x4 minecraft:textures/atlas/blocks.png-atlas
[20:03:16] [Render thread/INFO]: Created: 256x128x4 minecraft:textures/atlas/signs.png-atlas
[20:03:16] [Render thread/INFO]: Created: 1024x512x4 minecraft:textures/atlas/banner_patterns.png-atlas
[20:03:16] [Render thread/INFO]: Created: 1024x512x4 minecraft:textures/atlas/shield_patterns.png-atlas
[20:03:16] [Render thread/INFO]: Created: 256x256x4 minecraft:textures/atlas/chest.png-atlas
[20:03:16] [Render thread/INFO]: Created: 512x256x4 minecraft:textures/atlas/beds.png-atlas
[20:03:16] [Render thread/INFO]: Created: 512x256x4 minecraft:textures/atlas/shulker_boxes.png-atlas
[20:03:18] [Render thread/INFO]: Created: 256x256x0 minecraft:textures/atlas/particles.png-atlas
[20:03:18] [Render thread/INFO]: Created: 256x256x0 minecraft:textures/atlas/paintings.png-atlas
[20:03:18] [Render thread/INFO]: Created: 256x128x0 minecraft:textures/atlas/mob_effects.png-atlas
[20:04:35] [Render thread/INFO]: Stopping!

Jeff
Community Specialist
Community Specialist

Thanks for checking those settings for me, DigitalGarbage.

I'll need to check with an internal team on this. I'll let you know when I have more steps or info for you.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, again.

Sorry for the long delay on this. I've been looking into things and I can't find any answers on what might be causing your issues. I have asked for some help, but have yet to find any news. I know it's been a while, and I apologize for the wait. With the passing time, has anything changed, or are things still the same on your end?

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hey, DigitalGarbage.

I'm just checking once more to see if you were still looking into this and if you still needed help.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hey, everyone.
It looks like we've slowed down here. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks,
- Jeff