11-02-2022 07:42 AM
after a storm and power outage, my 3 pucks are not synching. they are in set up mode but mesh tested fails. app says they are offline.
11-02-2022 09:09 AM - edited 11-02-2022 09:10 AM
Have you tried to power cycle the main/ master Nest Wifi puck?
Do you get an internet connection if connected with a PC to the ISP equipment (modem/ router) directly?
11-05-2022 04:25 PM
11-08-2022 04:08 PM
Hey everyone,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
11-09-2022 04:59 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel