wifi router setup not working

[nestwife]

I tried setting up my nest wifi router and I probably did some mistake. All devices(1 router and two end points) show up in Google home, but I cant complete the setup

Thanks

[David_K]

Are you following the steps described here? Can you tell us a little bit more about what you mean by can't complete the setup? What do you see in the app? Any errors?

[nestwife]

Thanks David

When I goto Google home app,  it shows option for "Setup Nest Wifi router"

I choose home, (My home: address,)

Looking for devices ( I have disconnect power to all wifi extenders I have and only connect power to router)

It says "Nest Wifi router found - Would you to like to setup setupxxxA.ybd"

click next and it shows me "Scan the QR code"

Once I scan the QR code, it says

"google Home" wants to join wi-fi network "setupxxxA,ybd?

I select join and the error I get is 

"Connection failed: Couldn't connect to device. Try again to tap get help for more solutions"

[David_K · Accepted solution]

In that case, try this instead:

1. Force close the Google Home app
2. Open your phone's Wi-Fi settings and manually connect to setupxxxA.ybd
3. Once connected, re-open the Google Home app and continue setup

To avoid issues, make sure both Wi-Fi and Bluetooth and turned ON and turn OFF mobile data.

[nestwife]

Thank you David, that worked.

[David_K]

No problem!

[Jeff]

Hi, nestwife.

I'm happy to see that davidking was able to help you out here! Thanks, davidking for the input. Before I mark this as resolved, I just wanted to follow up and see if there's anything else you needed. If you're all set, just let me know.

Thanks!

[nestwife]

I am good, thanks

[Jeff]

Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks again to davidking who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.
Thanks!