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Can the Nest x Yale lock connect to Samsung Family Hub?

ffbeoplettuce4
Community Member

Is it possible to connect the Nest x Yale lock to the Samsung Smarthings Family Hub? All other Nest devices are recognized except for the lock. 

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

No I'm afraid. Nest × Yale Lock needs a Nest Connect or Nest Guard to connect to the internet because it doesn’t connect directly to Wi-Fi. You must have one of these devices already connected to the Nest app to setup the Nest × Yale Lock.

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5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

No I'm afraid. Nest × Yale Lock needs a Nest Connect or Nest Guard to connect to the internet because it doesn’t connect directly to Wi-Fi. You must have one of these devices already connected to the Nest app to setup the Nest × Yale Lock.

Thanks. Yes, the lock is already set up over a Nest Connect. Was hoping we could use it on the Samsung Family Hub. 

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread. Thank you for your help, @David_K!

Best regards,
Brad

Hi there,


We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT

janthadeus
Community Specialist
Community Specialist

Hey folks,

 

Checking back in should you still have further questions here. Let us know by replying to this thread.
 

Thanks for your help here, davidking and Brad.

 

Regards,

JT