Hi Ktimberlake1271
Thanks for posting. I'm sorry to hear the situation that you are experiencing with your Nest Camera. But don't worry, I can help. To assist you effectively, I'll need some details:
- What type of Nest camera do you have?
- Is your camera showing as offline in the Nest or Google Home app?
- Have you made any recent changes to your home Wi-Fi network?
- Is the Wi-Fi router or access point within a reasonable range (1 to 15 meters) of between three to fifty feet from the Nest devices?
In the meantime, here are a couple of general tips:
- Restart your Nest camera and your Wi-Fi router.
- Make sure your camera is connected to the same Wi-Fi network as your phone or device controlling the app.
Once I have this information, I can provide you with specific troubleshooting steps tailored to your situation.
Feel free to share the requested details, and I'll guide you through the troubleshooting process.
Regards,
Jenny
