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Nest Guard no longer finds any WiFi network.

Community Member

Had it for a little over 2 years. Works fine, until all of a sudden it said it was offline within the last week or so. And nothing will work, I’ve tried holding the 5 and resetting it. I’ve tried resetting my router, I also use the google mesh network by nest (reset that also). Need help to fixing it. 

What I’ve done:

manually tried to select “other network”

reset all modems and routers

Held the 5 down until reboot after everything

Also tried setting it up at neighbors to see if it would find there network