01-27-2022 09:40 PM
My nest guard just went offline (been having it running with no issue for the past 2 years.
I tried all the troubleshooting steps on the google help site and nothing helped.
02-03-2022 01:06 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-07-2022 10:51 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-07-2022 09:03 PM
Thanks Brad. I am addressing the issue now with Support.
02-08-2022 08:20 AM
Hey Folks.
I am glad to hear that you are in contact with support! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.