This morning my Yale lock started alarming and my phone told me the lock had been tampered with. No one was at the door, nothing had been tampered with.
I tried replacing the batteries to see if that helps and now I can’t clear the tamper notification from my phone. Basically resulting in my inability to lock my door from my phone. How do I stop the tampering alarm and how do I clear the notification from my phone?
Mine is currently doing the same thing. The first time, I pulled the batteries out, replaced them...and it was fine for another day or so. Now, as soon as I put batteries back in, it starts alarming again. The only solution I've found so far is to leave the batteries out (which makes the lock useless). Help!!
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Thank you for reaching out, this issue is still unresolved. In my Nest app I still have the “!” And am unable to use the app to lock/unlock/view history etc. How do we clear this error message?