04-22-2022 09:42 AM
Hi there - frequently get this "Nest Connect is using battery power" notification on our Nest x Yale lock. The Nest Connect is plugged into the wall. Sometimes with enough unplugging and replugging the notifcations will go away, but they then come back at a later date.
Any ideas?
04-23-2022 01:37 PM
yes facing the same. m also figuring out the solution
04-25-2022 08:42 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-25-2022 08:57 AM
Thank you, Brad - no worries, it was a weekend.
Yes, I do still need help with the issue (as does mishaloralaylo1, above!)
05-06-2022 09:45 AM
Hey folks.
Have y'all tried to restart/reset your Nest Connect? I have a great Troubleshooting Article that may help you out! Please check it out. Please let me know if you need further assistance.
Best regards,
Brad.
05-10-2022 08:33 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
05-13-2022 08:35 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
05-16-2022 09:09 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.