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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Cannot add guest to Nest Yale Lock

I am unable to add a guest to the Nest Yale lock. When I go to add a guest in the Nest app it simply says "Something went wrong." This has been an issue for over a year.How do I fix this? I'm about to dump all my Google/Nest products because I'm basi...

Splooter by • Community Member
  • 2703 Views
  • 12 replies
  • 4 kudos

Next Connect & Yale Lock Issue

Not sure what happened, but a lot of our nest products got disconnected, so I'm setting everything back up (doorbell, lock, cameras, nest connect). The Yale lock has been giving me a tough time. It says it needs a nest connect, but there's already on...

Haley4 by • Community Member
  • 499 Views
  • 4 replies
  • 0 kudos

Nest Lock / Nest Connect will not connect to my wifi

I’ve had a Nest lock and connect for 5+ years. For the most part it’s worked great until recently. I notice only the door lock continues to fall offline. I troubleshot everything and could not get it to establish a connection. I decided to remove the...

New Nest Connect setup issue

My old Nest Connect was accidentally thrown away, so I ordered a replacement. I'm trying to configure the new Nest Connect and during setup, the app asks to put the Connect near an existing Nest product. I have lots of Google products, speakers, hub,...

dave402 by • Community Member
  • 4611 Views
  • 20 replies
  • 0 kudos

NEST GUARD 090F

having a problem with nest guard 090F cant disarm, icons are not showing on the top. Cant do factory reset, because system is armed.

ZB12 by • Community Member
  • 437 Views
  • 3 replies
  • 0 kudos

how to disable and dispose of nest guard?

Hey there, Like most here, I have a legacy NEST Guard system. I was told that there's a way to send this hardware into Google. In addition, I've unplugged it and it's running off of battery. I'm afraid it's going to start beeping at me...until I plug...

pkrollin by • Community Member
  • 4122 Views
  • 7 replies
  • 2 kudos

Nest Guard ADT Exchange

I bought a Nest Guard in 2019, and it was replaced with a new device in 2021. When the announcement about Nest Secure being discontinued came, I was in the middle of a move and didn't have my Google Nest system connected. After setting everything up ...

Jankins by • Community Member
  • 343 Views
  • 1 replies
  • 2 kudos

Stolen Package Footage

Yesterday morning an important package was delivered to my house. We have proof of delivery for the shipping carrier but that package was gone when I came home, can't find it anywhere. I have reason to believe the package was stolen and I want to che...

uwa223 by • Community Member
  • 356 Views
  • 2 replies
  • 1 kudos

2nd gen nest doorbell (wired) NOT WORKING

I have had the wired Google nest doorbell for less than a year, and as of a day ago, I received a notification on the Google home app that the device is not working, when I checked the doorbell, there were no lights. I reset power at the breaker, sti...

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