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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Battery powered camera

Is the battery rechargeable?  How long does a charge last?  

OrionA by • Community Member
  • 566 Views
  • 4 replies
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Trouble removing Cover of wired Nest Doorbell - Need help

Bought a house with Nest doorbell. Can't get cover off to find numbers I need to get it working with my Google Home App. Don't have special tool and can't get paperclip to work. Any ideas of what to do? I don't find hole, but I do find a slot on the ...

LizC12 by • Community Member
  • 394 Views
  • 3 replies
  • 0 kudos

Nest HUB MAX - TOTAL JUNK

My device just started having display issues on the left side and is all distorted. My Hub Max is less than 2 years old and did cost a good chunk of money. I contacted Google and they basically said oh well get a new one and stopped replying to my em...

Jimmy_J by • Community Member
  • 380 Views
  • 0 replies
  • 0 kudos

Nest Connect and Yale x Nest Door Lock will not connect

Hi, I have seen this same issue all over the boards and no solutions have worked.I pair the nest connect fine to the app but then when i go to connect the lock to it, it will repeatedly say that in cannot find the assisting device to connect. Please ...

Nest connect not connecting to wifi error message NA006

I can't connect my nest connect to my wifi. Took me 3 hours finally got it connected for abou 1/2 hour then went offline, yellow flashes when i press the button. The next day i tried about 12 hours off and on to get it to connect. Did every trick you...

ScottBuck by • Community Member
  • 2646 Views
  • 9 replies
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Resolved! 10 Months Later, and STILL CANT CLEAR A TAMPER FROM THE APP!

Holy smokes. So here we are again. The Lock randomly starts screaming when someone is coming in the door. The website declares TAMPER!Ok fine, clear the alarm. NOW WHAT?!It just sits there with a Tamper! Imagine if home security systems worked like t...

dscott73 by • Community Member
  • 2093 Views
  • 8 replies
  • 2 kudos

How to Exchange Nest x Yale Lock for Another Color

I purchased a black Nest x Yale Lock in black suede, but should have ordered oil rubbed bronze. I purchased during a black friday sale and am not wanting to return this, then buy new since prices are now more expensive. Am I missing an "exchange" opt...

raburke6 by • Community Member
  • 618 Views
  • 6 replies
  • 0 kudos

New install help

New out of the box cameras w flood lights. There is no QR code anywhere and I cannot find a 6 digit code...help!

Yale smart alarm keypad issue

I'm trying to set up a routine whereby the nest thermostat will turn off when the yale smart alarm is activated. I've been able to set up routines that activate the alarm by voice command and turn off the thermostat. But it won't recognise the instru...

BGdub by • Community Member
  • 886 Views
  • 11 replies
  • 0 kudos
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