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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Missing setting icon on Yale Digital door Lock

Hey Yale digital lock is working fine through the nest app and manually at the door screen! The only thing missing is the setting icon on the door Yale digital screen! For some reason it is missing and I can’t reset my pin code! Please advise

Ish by Community Member
  • 1366 Views
  • 10 replies
  • 0 kudos

Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 1195 Views
  • 10 replies
  • 0 kudos

Nest x yale lock backwards

I have the lock installed fully, but it says it is unlocked when in the locked position, and vice versa.

Yom0m69 by Community Member
  • 977 Views
  • 3 replies
  • 0 kudos

Tags for Nest Guard

Hi, hope that somebody can help. The tags for Nest Guard are connected to an account. Now, when I deleted this account and try to connect the tag to the new account it is saying that it is connected to an other account. Since I cannot use this accoun...

Audey by Community Member
  • 897 Views
  • 16 replies
  • 0 kudos

Door position detection

Does the Yale Lock not have door position detection? I have auto lock on x1 Min, and j left the door open to carry items inside. I then noticed it auto locks while still open which could be bad if I slam the door closed while the deadbolt is out.

Bpostel11 by Community Member
  • 1301 Views
  • 10 replies
  • 1 kudos

Nest x yale lock draining batteries

My Nest Yale lock worked great for 2-3 years but suddenly the batteries are needing to be replaced every three to five days!! It is draining the battery and something is defective. What is going on here? This seems like a recall issue! Why hasn’t Goo...

Allow a user passcode only on one of Multiple Yale Locks in a home.

Hello,To start I will like to say that I have used Yale locks at multiple locations and they have been amazing. I do Airbnb here and there and have a couple of multi-unit homes. I like to keep the locks under the same account. This makes managing the...

dannyztar by Community Member
  • 453 Views
  • 4 replies
  • 2 kudos

Nest yale not waking up during installation

First step of connecting lock to Connect doesn't work. Instructions say " Press and hold button until lights pulse and lock Says its ready" but nothing happens so therefore I cannot connect the lock. Please help!

TaylorF by Community Member
  • 423 Views
  • 3 replies
  • 0 kudos

All Yale locks are offline

I have FOUR Yale locks that all went offline more than a week ago. I saw others having this issue, but they came back online for them. None have for me. I’ve reset one and that didn’t work so I’m not going to waste my time with the others.

Boilerbuzz by Community Member
  • 1337 Views
  • 10 replies
  • 0 kudos
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