Can I update my wifi details without having to individually forget/reinstall every single device?

[Georgiecam]

Hello - hopefully, I'm in the right forum.  I have several Google nest speakers dotted around the house, linked with the Home app.  I need to update my wi-fi details (new router) but do I need to individually 'forget then reinstall' every single device in my home network to make this update? 

[MplsCustomer · Accepted solution]

@Georgiecam 

Unfortunately, Google Nest does not make it easy to update Wi-Fi settings on Google Nest devices. That's why their first recommendation is to set the network name (SSID) and password on your new router/modem to the same values you used on your old router/modem.  (That's what we did when we got a new router/modem last year.). Otherwise, you need to remove each device from the Google Home app (or Google Nest app, if appropriate) and do a factory reset (https://support.google.com/googlenest/answer/10165378).

[FixNest]

This is so frustrating! I wish Google would make this process easier. For ALL other devices you simply go into network settings and update the password. But I have to totally reconfigure my little nest speaker as if I had a brand new product. Every time I update my network password is super frustrating and makes me want to get a different product all together and get rid of my Nest. I can't be the only one. Could someone please plead to Google to fix this?.

[kcruzgonzalez]

Hi Georgiecam,

Thank you for posting in the community. Let's work together for a solution.

Based on the information you are reporting, I would recommend you try the next troubleshooting steps:

• Remove all the speakers from the Google Home app. 
• Factory reset Google Nest or Home speakers or displays.
• Complete the setup process on the Google Home app.

 Let me know how it goes and keep me posted.

Regards,

Kevin 

[FixNest]

I understand the 10-minute process that I need to go through to update my Wi-Fi password on my Google nest/ Google home. 

What I'm saying is that this should be a 10-second process like all other products. Why is it so difficult and why can't Google fix it?

For example, I have a Google Pixel cell phone. To connect to the Wi-Fi or update a password, I simply go into network settings on my phone and type in the new password. The process is completed in under 10 seconds. 

With my Google home nest product, it is a laborious and frustrating process. I should be able to go to my Google home app and simply update my Wi-Fi password. It would almost be faster for me to order an Amazon Alexis speaker than it is for me to change the password on my Google nest.

[Georgiecam]

Kevin, with all due respect, you've just suggested that I try the annoying process that I'm looking for an alternative to.  I like MplsCustomer's answer - seems like a good solution.

Thanks MplsCustomer for the info, and thank you both for taking the time to respond  🙂

[Lokilillianna]

Best bet yes