12-19-2022 10:59 PM
Hi
I updated Google Nest Hub 2th to Matter 1.0 updated firmware version 1.56.324896.
The thread module, which was paired normally before the update, is not paired.
Google Home ecosystem support for Matter 1.0.
My test Android phone and thread module satisfy all of the following conditions.
The Matter 1.0 specification is now supported by the Google Home ecosystem. This support adds new console functionality and updates to the Home Mobile SDK.
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When pairing is attempted, it fails with the following error.
The thread module I use is Nordic nrf52840dk and the sdk version is v2.2.0.
Is there something I am missing?
please help
Thank you
Answered! Go to the Recommended Answer.
01-03-2023 01:03 PM
One possible reason for you getting this error while trying to commission the device could be because of the presence of multiple projects under the same Google Account . One way to work around this could be to create a new Google Account with a new project and try working around with the entire building the matter device process.
12-20-2022 01:29 AM - edited 12-20-2022 01:35 AM
I am also unable to pair any Matter device to a Google fabric since the update last week, with the same error as seen above. Pairing to the GHSAFM v1.2.2 does work, but sharing then again to the Google Home App fails. If I try to pair with the Google Home app itself the same error report is given.
I reported the full logs on that (device and phone) here: https://github.com/google-home/sample-app-for-matter-android/issues/61#issuecomment-1357472540
Edit: Also what I want to note: Where as I am using the virtual device docker, a colleague ran into the same issue with a Philips Hue hub running the Matter firmware (which is supposed to be certified) so I strongly suspect that there is a issue with the Google Home app / Play services not with the devices themselves.
12-20-2022 04:04 PM
Thank you so much for sharing!!!
I ran into this problem and was very confused all day yesterday.
When do you think this issue will be resolved?
12-20-2022 06:59 PM - edited 12-20-2022 07:01 PM
Thank you so much for sharing!!
I was so confused about the above problem yesterday.
When do you think this issue will be fixed?
12-23-2022 01:19 AM
What happened, the same issue after Google Home updated.
01-03-2023 01:03 PM
One possible reason for you getting this error while trying to commission the device could be because of the presence of multiple projects under the same Google Account . One way to work around this could be to create a new Google Account with a new project and try working around with the entire building the matter device process.
01-03-2023 04:10 PM
hi
I made a request to participate in the Matter Private Beta a few months ago and was approved as shown in the email below.
So, I have been developing Matter with a Google account (in-house work account) that has been authorized.
Can I create and test the Matter project through the developer console with an account other than the account authorized above?
01-05-2023 02:44 PM
we have rolled out an update in this regard. Could you try again and let us know if you are facing the same issue ?
01-04-2023 12:28 AM
As advised, I removed all projects from the developer console, created a separate project, registered a new Google account to the project IAM, and tried testing with that account, but it still does not pair.
01-05-2023 02:44 PM
We have rolled out an update in this regard. Could you try again and let us know if you are facing the same issue ?