مرحبا بكم جميعا

[Asaad12fatin]

يتصل الجهاز بشبكة الانترنت ولكن يتعذر الوصول الى الانترنت

[Princesss]

Hi Asaad12fatin,

Thanks for reaching out.

Can you tell us what device are you trying to connect to your Wi-Fi? If this is a Google Home/Nest speakers, is it the first time that you will set it up? We'd love to know more details of what's happening so we can start some steps that might fix this.

Looking forward to your response.

Best,

Princess

[Princesss]

Hi Asaad12fatin,

Chiming in to check if you still need help with this?

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread.

Best,

Princess

[Princesss]

Hi there,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

Best,

Princess