2 lights contuing to stay on

[Smiley_12]

Hi I have a nest audio and the lights 2 of them are continuing to stay on and can't search device. I have tried re setti g and tried turning oomff and on woth nothing being a success. Any help before I through it out 

[Juni]

Hi Smiley_12,
 

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: what is the make of the light that we are working with? Are you able to control the lights using its native app? How about using the Google Home app? Was this linked before or this is the first time that you linked it to your Google Home app? 
 

You can do a sequential reboot. First, unplug your Nest hub and lights for 30 seconds, then do the same thing to your Wi-Fi router to refresh all devices and your Wi-Fi signal.

Let me know how it goes.

Thanks,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Dan_A]

Hi Smiley_12,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan