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After the Google Nest Update - The NEST HUB IS RENDERED USELESS??

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Steffen Andersen 

 

For About 3 Years I've been using a Google Nest Hub- Bought in The USA!? - But I live in Denmark...

2 days ago - The Nest Hub was UPDATED!? -!? - After this Update I get: "Your Nest Hub is bought in another Country, And might not fit your Network". ..?! AND WILL NOT IDENTIFY ITSELF Anymore? It's Rendered totally useless to me!?!? After having served me Flawlessly for More Years? WHY??????? K.R.'s!
2 REPLIES 2

Rdianco
Community Specialist
Community Specialist
I think I've done everything in my mind possible. Before! I wrote this!?  Gone through every setting more times. Only to find everything okay - here?- Nothing changed?  Restarted my Mobile Router More times - Even to  Reset it?..?  Factory reset of the Google Nest Hub - several times...  Checking if The Nest Hub -Had tried to connect to 5 G instead of 2.4 G?.. No. Not that either...Every time under the many trials to connect the Nest Hub - Using Google HOME app.. i Got - The MESSAGE!: "Connected..?! Alright?!??? - But THEN!? - After That!!? - You have to wait a little, and get the opportunity to Choose Which Network to Use´With this specific Nest Hub.. At this point in the SETUP-process I Get: "This Nest Hub is Bought in another Country. It might not be usable on your Network..." - And Then..!? NOTHING I You Continue.. Nothing happens. You Can NOT "set or choose the network for the Nest Hub.."?!
I'm Well aware of the fact that THIS specific Google Nest Hub - IS Bought Outside the EU? - I bought it in the USA!?!! So the text given? Is OK!? - It's Right! -?! BUT??? - I've been Using this Google Nest Hub for more than 3 YEARS by now?  With NO problems - at All? At any time? - Flawlessly serving me -every Day? So what has Suddenly happened? To This specific Hub!?.. I have another Nest Hub too- No problem Connecting? And a Google Net Hub MAX?.. No problem with that either!?.. Only This specific Nest Hub Bought in the USA?..? WILL not Connect - anymore?..?! No Way. After A good nights Sleep? I got another Idea for a last Try out..!? Google Support had given me a hint? As to Try and connect the USA-Nest Hub - To a Hotspot? ...!? And Try if that could solve my problem? - But no? - I got the same Error -messages - Trying That way!?.. Nut in the nights sleep? I Had this idea?:
What about!?: Simply? Create a NEW HOME!? - - JUST for this "special" - USA-bought Google Nest Hub?
So. I did! -  And? VOILA!?!? IT WENT through the Set-up procedure? As before - and!?  "Just CONNECTED" in exact the same way that my 2 other Hubs - Had done? .. in my "Normal": HOME?!..!? THAT did it!?
It has been on - Since...!? So THAT was the solution!? For ME!?!? - Thank You for all your kind responses and suggestions...!? In the end i Got it right? - But!? THIS answer? - You Will not Find in ANY FAQ or get from Google Support? ..!?  hmm ... But This Worked as a solution for ME!?.. ;D See?! Thank You! K.R.'s! From  Steffen. Copenhagen. Denmark ;DD
 
- From Steffen Andersen (Original Poster)

Rdianco
Community Specialist
Community Specialist
Hi Steffen,
 
Thank you for your reply back! I am glad to hear that you found a solution for your Google Nest Hub to work again. That's great! 

Since the issue has been resolved, I will lock this thread. As always, if you have any new questions or concerns, feel free to make a new thread. Have a great day!
 
 
- From Frances (Community Specialist)