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All media (Spotify, YouTube, etc) has stopped working. Command is accepted, starts, then pauses.

Rdianco
Community Specialist
Community Specialist

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Original Poster: John Wine 8984 

 

Reset router, reset all speakers and displays, also unlinked Spotify and relinked it. All media whether by voice command, cast from phone, or chosen from display plays for a split second then goes to pause. Any help will be appreciated.

1 REPLY 1

Rdianco
Community Specialist
Community Specialist
Hello John Wine 8984,
 
I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 5-4419000032118.
 
 
- From Frances (Community Specialist)