Anyone have a fix for the “something went wrong” glitch yet?

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Naija Jones 

This is apparently driving everyone else nuts too. I was able to disable IPV6 on my router, I’ve changed the region of English, rebooted every device several times, factory reset them all, restarted my router, I’ve done everything. This is ridiculous. Anyone have any other fixes that worked for them?

[DonM]

I also tried adjusting the microphone sensitivity but that did not solve the issue. In my opinion this appears to be a firmware issue that Google is clearly responsible for. They should formally accept responsibility and inform everyone when it will be fixed,

[jwjord]

Any update? Does anyone monitor this thread? 

The Google Home device is close to the router, with line of sight, and continues to have a 'glitch' making it unresponsive and unable to work with other devices. (e.g. Lights)

[Dthomson]

I have the same issue !!! Trying to use this thing as a baby monitor. This sucks. 

[thisisannoying]

Same issue here. (And then this site lost me posting the question. It's incredibly annoying). It worked for years, then recently, it's stopped working.

[jan-s-c]

Same problem - mini, home, display.  I've tried the same fixes but the extremely frustrating "something went wrong" always comes back.  Worked for years before this.

Google - please resolve. 

[ericmaine04401]

Same here.  I almost always get "there was a glitch" the first time I ask Google Assistant for something and then it works when I try again.  Very frustrated.  This has been happening for a couple months after having no issues before.

[ai]

Hi all,

We're sorry for the late reply! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. Thank you for your patience with us!

Best,

Ai

[DonM]

Yes I just received that email from the Google Support Team. Really appreciate their response. The Pandemic is causing service delays for many companies. The Nest Hub had become a very useful device for all the family and everyone is hoping that it can be replaced under the warranty.   

[Ddmay]

Please send me the fix

[Begasurus]

I'd love a fix too

[jan-s-c]

Any updates?

[Begasurus]

Nope, haven't heard anything from them

[Begasurus]

Also having this problem, my Google Homes have worked really well for years, then one day in September I suddenly got this glitch every time I try to use the voice command. If I wait until it tells me there is a glitch and then repeat exactly the same request it works fine. It's incredibly frustrating and no one seems to have a fix. Google do you have an answer?   

[Ddmay]

Also having this problem. What is the fix?

[Begasurus]

I still haven't found one