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Best hub screen turns on at 5am

IanGrainger
Community Member

For a long time my next hub has turned on at 5am. It shows the click. I think it eventually turns off. There's a thread here where someone's turns on at 2am, but it has no resolution 😔

I have no alarms set and screen set to turn off when the room is dark.

SW version is 52.94.21.547883872.

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi IanGrainger,
 

I’m sorry to hear about the trouble you’re experiencing with your Google Nest Hub. Let’s further look into it. Have you already tried to troubleshoot your Google Nest Hub device? If not, give these steps a try:

 

  • Open the Google Home app > Devices > Choose your Google Nest Hub > Settings > Remove device > Remove.
  • Back to the Devices button, scroll down to Other cast/Local devices > Find your Google Nest Hub > Tap on it > Add to a room. Follow the instructions in adding it back to your room.
  • Unplug Google Nest Hub from the power outlet for a minute > Plug back in.
  • Monitor if its screen will still turn on at 5 AM. If yes;
  • Factory reset your Google Nest Hub device.

 

Let me know how it goes.


Regards,
Alex