Bluetooth stopped working

[MarkLC]

Today both of my Nest Minis stopped worrying with Bluetooth speakers. The default speaker was showing as the Bluetooth speaker, but the sound was coming from the Mini. After restarting (no improvement) I tried unpairing the speaker but then couldn't reconnect to it ("Enable Pairing Mode" caused the lights to pulse, but nothing ever appeared in the Paired Bluetooth devices list). This was the case for multiple speakers and for both Minis. All speakers paired fine with my phone, so that's not the problem. Even a factory reset isn't helping. I can connect from my phone *to* the Mini via Bluetooth and stream music to it, I just can't connect or stream from it. Has anyone else seen this please, or got ideas for a fix. Thanks

[Princesss]

Hi MarkLC,

Thanks for reaching out.

Sorry to hear about what's happening with your Google Nest Mini. Are all Google Nest Mini affected with this? Since you mentioned that you already tried to perform a complere reset, can you check if each of the devices can connect to a phone via Bluetooth? Also, if possible, let's try using a different phone so we can further isolate the issue.

Let me know how it goes.

Best,

Princess

[MarkLC]

Thank Princess. Good news! While double-checking to reply to you I discovered what I'd been doing wrong - I was trying to connect the speakers using the "Paired Bluetooth devices">"Enable Pairing Mode" function on the Home app which wasn't doing anything. I've now found out that I should have been using the "Default music speaker">"Pair Bluetooth speaker" function. All working as intended again now, thanks very much for your help. 

[Princesss]

Hi MarkLC,

Thanks for the update. I'm so glad that everything's working good now on your end.

Since this has been resolved, I'll be closing this thread to keep our community tidy. Feel free to start a new thread if you need assistance with your Google Nest Mini and I'd be glad to help.

Cheers,

Princess