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Brand new google nest just shut off and wont turn back on

Jp06andej08
Community Member

It was working fine and now it won't turn on. I've tried several outlets and nothing

2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hi Jp06andej08,

 

Thanks for bringing this up. 

 

We're sorry to hear about your experience with your new Google Nest speakers. If you have tried other wall outlet and still no indication that your speaker is turning on, this would already be a subject for replacement.

 

If you purchased your Google Nest speaker in a store near you, we would recommend to return it to the store to get a real time replacement. However, if this is purchased from Google Store, you may fill out this form so we can assist you further with the replacement.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
 

Best,

Princess