02-14-2023 10:07 AM
Good evening,
my Google Nest (2nd generation)
[complete name of the model= Google model : GUIK2 1600 Amphitheater Parkaway, montain View, CA 94043, made in vietnam, 1B251J3DA38R1X ] today fell down and now a corner of the screen is broken, but the device actually works very well.
Is it possible to repair only the glass, and (if so) how much it would cost?
Thank you so much
02-14-2023 11:51 AM
Hi @AmritaOm7
Sorry about your device.😞 You might want to see if this is an option in your area: Get a Google Nest display replaced out of warranty - Product Documentation Help
Hope that helps-
Jill
02-17-2023 02:30 PM
Hello everyone,
Thanks for reaching out to the Community.
@JillG, I appreciate the help.
@AmritaOm7, sorry about what happened to your Google Nest Hub (2nd gen). I'm afraid we don't have a screen repair service center that we can refer you to at this time. Otherwise, you can continue using your display and make sure it's placed securely on your table or desk since all its functionality is still up and running.
Please tell me if there's anything you need.
Regards,
Lovely
02-20-2023 03:47 PM
Hi folks,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
02-21-2023 04:43 PM
Hey everyone,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess