Camera feed is not avaliable

[Kimyp]

I used my nest hub to display a camera feed for a device - Cubo AI. Camera has been displaying for almost a year, with the occasional connection issue. Now  it won't display at all. I have reset the devices, but it continuously says 'camera feed is not available' 

[JuanCH · Accepted solution]

Hi Kimyp,

Thanks for reaching out to the community. I understand you've been using your Google Nest Hub device to display your Cubo AI camera feed for almost a year, experiencing occasional connection inconveniences. Now, it displays 'camera feed is not available' and won't show the feed at all. I appreciate you resetting your devices in an attempt to restore the live feed on your Google Nest Hub device. I know how important it is having both devices working as expected. Let's work together to find a solution! To gather some more details, I'd like to ask the following questions:        

• When did you first notice this inconvenience?
• What's your Google Nest Hub device model? Please check out the following link for your reference: Google Nest and Home device specifications
• Is your Cubo AI camera displaying on its own app correctly?
• Is your Google Home app updated? Visit our helpful article to learn how to update it: Update the Google Home app 

Please keep me posted. I look forward to your response. 

Best regards,
Juan

[Kimyp]

Did you see my earlier reply? 

[Kimyp]

Hello? 

[Kimyp]

Hello, 

I noticed a few weeks back. Was hoping it would just sort out over time through app updates. But nothing has improved. 

Camera feed works fine through my phone. 

We have the Google hub 2nd gen. 

Thanks