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Can't cast to groups

Dre1
Community Member

For a few days now, I'm unable to cast my YouTube music to my TV and other speakers as I used to do. It simply stopped working and I can't figure out what happened. I used to use my phone to cast to my Google TV and the with the use of Google home App, join my 3 smart speakers and I had music coming from all my room. But now I can't.. Help!!

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Dre1,

 

Thanks for posting.

 

Sorry to hear about this. Let's sort things out by answering these questions.

 

  • Have you made any changes from the router before you experience this?
  • Do you see any prompts on the TV after you give your command?
  • How many Google Nest speakers are connected to your network?

Let's try first to reboot your devices including your Google Nest speakers, TV and router simply by unplugging it from the power source for a few minutes. As soon as you plug it back, test if you will still encounter the same.

 

Let us know how it goes.


Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Dre1,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess