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Can’t communicate between speaker and iphone

Hels88
Community Member

I have recently brought a google hub, 3 speakers, nest doorbell, outside security camera, chrome cast and remootio gate control. I have the hub up and running, haven’t even started with the doorbell/camera/chromecast/remootio yet but I’m already stuck with the speakers. 
I get the following message:

“Playroom speaker may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.”

I have local network turned on and I have followed the troubleshoot. Restart router/speaker/wifi connection etc.

I have BT broadband with a smart hub 2 if that helps. 

Please help! 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

The "could not communicate" error could be due to a variety of issues. I'd recommend trying these steps:

Need help with setup? Troubleshoot common Google N… - Google Nest Community

Let us know how you get on!

Dan_A
Community Specialist
Community Specialist

Hi Hels88

 

I'm jumping in to ensure everything is good here. Have you seen davidking's helpful response? Check out the link he provided above for troubleshooting steps. Let us know of the answers so we could take a closer look at them.

 

Best,

Dan

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey Hels88,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi