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Can't link hulu account on Google Nest Hub Max/nest cam not working on hub max

klpribula93
Community Member

Hi!

I recently purchased the Nest Hub Max and I'm pretty excited to get everything going. I linked all of my accounts on my Nest Hub Max, however — I'm having issues trying to link my Hulu account to my Nest Hub Max. When I try to log into Hulu, I keep getting an error message "Error: Hulu is available in the U.S. only, and cannot be used with an anonymous proxy service."  I live in the U.S., more specifically, in Ohio. I currently own an iPhone 12 Pro. I was able to link Netflix, Viki, YouTube, and Disney+ but cannot link Hulu for whatever reason. Has anybody come across this issue before? 

On the other hand, My Nest cam on the Hub Max is also currently not working. I originally couldn't link my Nest indoor wired cameras and had to make a new 'home' on the Home app and remove the Nest Hub Max to add the Nest indoor cameras. Before I added the cameras, the Nest Hub Max camera was working fine until I added the wired indoor cameras. I did one factory resetting and the app was able to set up the nest cam on the Hub Max, but it's having issues displaying the camera saying it's offline (also checked the mic+camera switch and it's turned on) so there's that.

Any help would be greatly appreciated! I'm also Deaf so having this form is also greatly helpful.

3 REPLIES 3

klpribula93
Community Member

Managed to figure out how to get the Hulu account linked to the Google Hub Max — apparently on an iPhone 12 Pro, you have to open up the browser of your choice on your phone completely instead of having a popup window open on the Google home app; won't link that way. Learned that doing it that way 'hides' your location as to where you're logging in. With the browser open as it's own app with the authenticator login, it was able to link the account to the Hub Max fine. 

Still can't figure out how to get the Nest Hub Max camera to work as a nest hub camera while I'm not home. Having issues getting it to work. Debating if I should remove my Nest Indoor Wired cameras and put it in a new 'home' in the Google Home app in order for the Hub Max camera to work. Was originally working before the Nest Wired Cameras were connected to my Google home hub account. Did two factory resettings last night and still did not work. Running out of options.

Please explain how you got to the settings within a full browser session

 

Azarco
Community Specialist
Community Specialist

Hey All,
 

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you still need assistance with your Nest Hub Max devices, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Thanks,
Alex