Can't turn the tv off anymore

[Janethaisen]

We changed the place (in the Home app) to "Living Room" and now we can't turn off the tv with voice. We can turn it on, but not off. 

[yuI · Accepted solution]

Hello! I have that solution as I had the same problem with my Xbox. Go to the Connections tab and remove the connection for your TV. Re-connect and it should work. Make sure to link the TV to the correct Room in the app! Remove or rename any Rooms that might have identical names, as that causes the Google Assistant to get confused about what room you're referring to. Make sure the TV's Settings have the name Google calls it if that plays any factor. Hope this helps!

[mejiacruz]

Hey! Thanks for your help @yuI.

It's great to know that you were able to solve the issue in that way. @Janethaisen please try those steps, and let us know if you're still having issues or if the issue has been fixed.

Best regards,

Josh