Cannot Delete Devices from Google Home.

[stevieboy55]

Every piece of advice says go to Google Home, select device tile, select delete. The problem is, I don't get a delete option. I've built quite a selection of obsolete devices over the last 5 years or so. I had to create clever renames. I want to delete all obsolete devices and cannot find a way! I even created another home and tried moving items there, but it gives an error of "trouble connecting with Google". 

[Waddy]

I had to deregister (factory reset) my nest audio and it removed it from google home. 

[Dan_A]

Hi folks,

@Waddy, thanks for sharing your resolution.

@stevieboy55, that certainly hasn't been easy for you ― let's check it out. May I know what type of devices you want to be removed from your Google Home app? Does this include Nest speakers and displays? Could you specify which are those? 

To successfully remove an active device from the Google Home app, both your phone and the device must be on the same Wi-Fi network. Select the device on your Google Home app, go to the gear icon on the upper right corner and scroll down and choose remove/delete. If the devices are obsolete and are not available anymore, for the Nest speakers, do a factory reset to revert them back to its default and original settings, cleaning the software. Here's how. For non-Google devices which are not available on your Google Home app, kindly check out this link and if you can see your devices there, then you'll have the option to sign-out from it.

Hope this helps.

Best,

Dan

[stevieboy55]

I'm trying to delete unused TV, lighting and Rokus 

[Juni]

Hi stevieboy55,

Thanks for the response. Did you try the step to delete the device using the link Dan provided? 
 

Looking forward to your response.
 

Thanks,

Juni

[stevieboy55]

I looked. The devices that show up there are valid. The ones seen by Google home but are obsolete, do not show up there under my devices 

[Muddi]

Hey stevieboy55,

We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

[Juni]

Hi stevieboy55,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.
 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni

[stevieboy55]

No remedy yet...still cannot obsolete devices from Google Home