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Cannot cast SiriusXM on-demand

GL4144
Community Member

I cannot get any SiriusXM on-demand shows to play on any Nest speakers or Chromecast devices. Live SiriusXM plays fine, any live channel. But no on-demand shows will play. When I hit cast and pick a speaker, that speaker activates and makes the usual tone. Then there is silence and a circle constantly spins around the play button on the Sirius app. I’ve hit the play/pause, I’ve reset everything multiple times and I’ve tried all the speakers.  Again, all other apps cast fine and SiriusXM “live” channels cast fine. It’s just on-demand shows. We’ve also tried to download the on-demand shows and play them with the same outcome. And in case someone asks, these on-demand shows play fine on the phone AND also will play fine via AirPlay to stereo and AirPlay speakers. So this is a SiriusXM & Chromecast issue. Thanks in advance for any assistance. 

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi GL4144,

 

Thanks for reaching out to our Community.

 

I appreciate all the details you've shared. Has this been working before, or is it the first time you try to play on-demand shows on SiriusXM? Also, could you tell us what country you are located at? 

 

Let's try first to perform a complete reset on your Google Nest speaker and see if this would make any changes to its behavior. Here's how to reset: Factory reset Google Nest or Home speakers or displays

 

Let me know how it goes.

 

Best,

Princess